SouthCoast Health E-Commerce Case Study

A Smarter Approach to Branded Merchandise for Southcoast Health

Eliminating supply closet inefficiencies and offering premium brand-name merchandise through a seamless e-commerce experience.

SERVICES

  • E-Commerce Solutions

  • Branded Merchandise

  • Inventory-Free Ordering

  • Employee & Community Engagement

The Challenge

Southcoast Health faced inefficiencies in managing branded merchandise, relying on supply closets that required significant labor and manual oversight. Departments needed customized items but didn’t want the burden of holding inventory or handling fulfillment.

They needed a frictionless solution that would:

  • Eliminate supply closet labor and free up staff time.

  • Enable departments to personalize merchandise without overstocking.

  • Offer a high-quality, premium merchandise selection that employees and supporters would actually want to wear.

The Solution

Grossman Marketing Group developed and operates the Southcoast More Store, a custom e-commerce platform that:

  • Replaces physical inventory with a direct-to-consumer model, reducing internal workload.

  • Enables on-demand customization for different departments without requiring bulk orders.

  • Features top-tier brands like Stanley, Helly Hansen, Vineyard Vines, Patagonia, North Face, Carhartt, Columbia, Eddie Bauer, Puma, and Adidas—ensuring merchandise that people love to wear and share.

The Results

  • Faster, frictionless ordering – No more managing supply closets or tracking stock manually.

  • More engaged employees & supporters – Premium merchandise encourages brand affinity & repeat purchases.

  • Scalable & sustainable solution – Southcoast can add new items and customize without excess inventory.

By transforming branded merchandise operations into a streamlined, high-quality e-commerce experience, Grossman Marketing Group helps Southcoast Health enhance its brand while freeing up valuable staff time.

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10 State Street
Woburn, MA 01801
800.368.1368

© 2026 Grossman Marketing Group. All rights reserved.

Grossman Logo - 1910

Be the First to Know

 Download our 2026 Branded Merchandise Trends Guide — free when you subscribe

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More than 115 years of expertise, creativity, and a commitment to delivering meaningful brand solutions for our clients.

Grossman Marketing Group - Since 1910

Contact

10 State Street
Woburn, MA 01801
800.368.1368

© 2026 Grossman Marketing Group. All rights reserved.

Grossman Logo - 1910

Be the First to Know

 Download our 2026 Branded Merchandise Trends Guide — free when you subscribe

Thanks for signing up!

Grossman Marketing Group - Since 1910

More than 115 years of expertise, creativity, and a commitment to delivering meaningful brand solutions for our clients.

Contact

10 State Street
Woburn, MA 01801
800.368.1368

© 2026 Grossman Marketing Group. All rights reserved.

Grossman Logo - 1910

Be the First to Know

 Download our 2026 Branded Merchandise Trends Guide — free when you subscribe

Thanks for signing up!

More than 115 years of expertise, creativity, and a commitment to delivering meaningful brand solutions for our clients.

Grossman Marketing Group - Since 1910

Contact

10 State Street
Woburn, MA 01801
800.368.1368

© 2026 Grossman Marketing Group. All rights reserved.